Terms and conditions of accommodation

Floating cabins s.r.o.

ID: 17860741

registered office: Drahenice 1, 262 85 Drahenice

(hereinafter referred to as the "Accommodator")

1. Introductory Provisions

These terms and conditions apply to a stay in the "Ferdinand" accommodation facility, Rybník Brloh, Blatná 388 01. The parties to the contractual relationship are the accommodation provider on the one hand, and the customer booking the stay on the other. A customer can be either a natural person or a legal entity (hereinafter referred to as the "customer"). The customer, who is listed on the contract, represents all participants of the stay, is authorized to act on their behalf and is the only responsible person in relation to the accommodation provider.

By confirming the reservation in the accommodation facility, the customer agrees to these terms and conditions

2. Formation of a contractual relationship

The contractual relationship between the customer and the accommodation provider is established by confirmation of the reservation "Ferdinand", Rybník Brloh, Blatná 388 01 by the customer in the online reservation system and payment of the entire amount for the accommodation, as stated in Article 3, point 3.3 of these contractual conditions. The customer pays the entire amount for the accommodation to the credit of the accommodation provider's account. In exceptional cases, when the customer does not have access to the Internet, he can make a reservation by phone.

Both the customer and the accommodation provider agree to the use of postal or electronic (e-mail) communication. Notifications made in one or the other mentioned way are recognized by both parties as valid written notifications.

3. Price of stay and terms of payment

The price of the stay is understood to be the price stated in the reservation system and the info email (contract) about the accommodation, which the customer will receive after confirming the reservation in the online reservation system.

3.1 The price of the stay includes

accommodations
energy (electricity, gas, water/sewage)

3.2 The price of the stay does not include

transportation
diet

3.3 Payment of stay

The lodger has the right to pay the price of the stay before its implementation. Unless otherwise agreed in a written contract between the accommodation provider and the customer, the customer is obliged to pay 100% of the price of the stay within 2 days from the date of sending the booking confirmation in the online reservation system to the customer's account. If the customer does not comply with the payment conditions for payment of the stay, the effects of the contract concluded between the customer and the accommodation provider will cease and the accommodation capacity will be offered to other interested parties.

4. Obligations of the customer

To provide the accommodation provider with the cooperation necessary for proper security and provision of accommodation.
Take over all the sent documents necessary for the stay.
Arrive on time at the boarding point with all the required documents.
Follow the instructions and instructions of the accommodation provider and staff authorized by him.
It is the duty of the customer and everyone involved to behave in such a way that there is no harm to their health, life or property, as well as damage to the property of the accommodation provider. object and its surroundings or causing damage to the accommodation provider's property. The customer undertakes to extinguish all candlesticks and candles before going to bed or leaving the Floating cabin and not to leave them unattended. It is forbidden to smoke inside the Floating cabin and it is forbidden to enter the pier area in a drunken state or under the influence of addictive substances.
In the "Ferdinand" facility, the customer undertakes to use exclusively (i) ecological and biodegradable cleaning agents, dishwashing agents and personal hygiene agents (i.e. agents with an official certificate of biological safety and degradability), (ii) strict a ban on pouring and throwing anything into the pond, (iii) a ban on feeding fish and waterfowl with leftovers from the kitchen or feed not certified for breeding these animals, (iv) a strict ban on washing any means of transport or other things containing oils or oil components (mineral or organic), (v) a ban on handling gasoline, technical oils or other operating liquids and a strict ban on spilling them anywhere in the place of use of the subject of the lease or on land in the vicinity of the subject of the lease, (vi) a strict prohibition of spreading on the bank of a pond or on the lands in the proximity of the "Ferdinand" facility, open fire and handle fire, (vii) strict prohibition of the establishment of a black dump or the dumping of waste on the subject of the lease or on the lands in the proximity of the "Ferdinand" facility.
Properly use accommodation spaces, observe order and cleanliness in them.
Close the windows and doors when leaving the accommodation.
Report the need for repairs in the accommodation without delay.
Immediately report damage or damage caused by the customer or the person staying with him in the accommodation.

The customer is obliged to pay for any damage caused in the premises reserved for accommodation, free entertainment or relaxation, including compensation for lost profit up to the amount of 20,000. CZK. Higher damages incurred in spaces reserved for accommodation, free entertainment or relaxation in full, including compensation for lost profit in the amount of the valid price for accommodation for the entire period during which the object will be taken out of service, can be claimed by the accommodation provider in accordance with Act No. 89/2012 Coll., Civil Code. The customer has this obligation even if the damage is caused by children or other persons staying with the customer.

4.1. The customer may not, without the prior consent of the accommodation provider:

Make significant changes in accommodation (move furniture, etc.)
Use your own appliances on the premises
Leave the premises reserved for accommodation to another person

4.2. Furthermore, the customer may not:

Smoking in all areas of the building
Possess, produce or store narcotic or psychotropic substances or poisons, unless they are medicines, the use of which has been prescribed to the customer by a doctor.
Carry the weapon and ammunition or otherwise store them in a condition that allows them to be used immediately.

5. Obligations, rights and responsibility of the accommodation provider

The accommodation provider is obliged to hand over the accommodation premises to the customer in a condition suitable for proper use and to ensure the undisturbed exercise of his rights related to the accommodation. The lodger takes care to eliminate reported defects without unnecessary delays and is obliged to maintain the accommodation premises in proper technical and hygienic condition.

The accommodation provider has the right to inspect the accommodation premises in his presence after the end of the customer's stay. We ask customers not to consider this activity as a sign of distrust. Thank you for your understanding.

The host is not responsible for injury to health (or damage to property) of customers caused by their carelessness, inattention, carelessness, misuse or poor supervision.

6. Stay

The customer has the right to use the spaces reserved for accommodation, as well as the common spaces of the building. You will receive a key at the beginning of your stay. This key must be returned to the accommodation provider at the latest at the end of the accommodation. The customer is obliged to prevent the loss or theft of this key and not to lend it to persons who are not staying in the building. In case of loss, theft or misuse of the key, the customer is obliged to pay a contractual fine of CZK 2,000 to the accommodation provider; this does not affect the accommodation provider's right to claim compensation for the damage caused.

The accommodation provider accommodates the customer from 15.00 hours on the relevant day of starting the accommodation and the customer is obliged to leave the facility on the day of termination of accommodation no later than 11.00 hours.

If the customer does not comply with this time, he will be charged the price for the next day of stay, according to the valid price list.

6.1 Transportation to the place of stay

Transportation to the place of residence is individual and all costs with transportation to the place of residence are covered by the customer.

6.2 Accommodated

The number of accommodated persons must not exceed the bed capacity of the building. The exact, or preliminary, number of accommodated persons is indicated in the contract, which the customer receives after making the reservation.

It is forbidden for minors under the age of 18 or persons with limited independence to move in the Ferdinand building.

6.3 Energy and saving

In the interest of saving energy and therefore being considerate of the environment, we ask you not to ventilate for a long time in the winter, let alone for the purpose of reducing the temperature in the building.

6.4 Pets

Accommodation or visits to the property with pets is possible.

6.5 Storage of sports equipment

The customer is not allowed to take into the building sports tools and objects for which another place is reserved for safekeeping.

6.6 Values

The host advises customers not to leave jewelry, money and other valuables in the property, or to properly secure valuables against theft. The host is not responsible for loss or damage to the listed items. The lodger is not obliged to ensure the safekeeping of these items.

6.7 Parking

Customers' vehicles can be parked on freely accessible lots in the vicinity of the building. These areas are freely accessible, and therefore the accommodation provider is not responsible for possible theft of the vehicle or items in it, it is not a guarded parking lot.

7. Changes to the contract and withdrawal from the contract

If, for objective reasons, the accommodation provider is forced to change the essential terms of the contract before the start of the stay, he may propose to the customer a change to the contract. In this case, the customer has the right to agree to the change or withdraw from the contract. If the customer does not withdraw by written notice within 10 days from the date of delivery of the change proposal, it is considered that he agrees to the change.

The customer has the right to withdraw from the accommodation contract.

The host has the right to withdraw from this contract if the customer grossly violates the obligations set forth in this contract, the accommodation rules, or grossly violates good manners in the property.

Withdrawal from this contract must be in writing and delivered to the other contracting party. Withdrawal from this contract does not affect the obligation to pay claims from this contract arising before withdrawal or cancellation fees.

Withdrawal from the contract is governed by the following cancellation conditions, which determine the amount of cancellation fees:

more than 30 days before the start of the stay is free of charge

29 - 15 days before arrival is 50% of the price of the stay

14 - 7 days less is 100% of the price of the stay

No show is 100% of the price

The specified percentage amount of cancellation fees will be calculated (a) in the case of withdrawal before the start of the accommodation or no-show from the accommodation price, (b) in the case of early termination of the accommodation from guaranteed and unused accommodation services.

In justified cases (illness, death in the family, force majeure, etc.), a cancellation fee may not be charged based on the decision of the accommodation provider.

In the event of withdrawal from the accommodation contract, the accommodation provider is entitled to call on the customer to immediately vacate the accommodation premises and leave the building, and the customer is obliged to comply with this call without delay.

8. Complaints

The customer is obliged to make a possible complaint always immediately after discovering a defect with the accommodation provider or the responsible person of the accommodation provider, so that a correction can be made.

9. Final Provision

General terms and conditions apply to all stays at Floating cabins s.r.o., IČ: 17860741 and enter into validity and effectiveness on January 1, 2023

By concluding the contract, the customer confirms that he understands the above contractual conditions and fully accepts them on his own behalf and on behalf of the other participants of the stay.

By concluding the contract, the customer further confirms that he has been informed by the accommodation provider that, in the event of a dispute between the parties to this contract, he has the option of using an out-of-court settlement of such a dispute, namely at the Czech Trade Inspection (www.coi.cz). The customer acknowledges that the procedures for exercising the right to withdraw from this contract, as well as the withdrawal form, are published on the website of the accommodation provider www.floatingcabins.cz

Vendula Procházková